Select Language
Report This Post
Report This Post
Help us understand what's happening.
Why do you want to report this job post?
It is a fake job post
I think it should not be on this website
It is discriminating
It is SPAM
Other
Report and Continue

Customer Service Representative

Tick to apply

Portland, OR, USA - United States | Mar 17, 2019

Industries: Food & Beverage

This position is responsible for answering routine telephone inquiries in a customer-oriented Call Center Operations environment by following standard scripts and procedures. You will obtain an on-going knowledge of company policies/guidelines as directed by management.


Job Requirements


This position includes but is not limited to the following functions:

Answers incoming calls and makes any necessary follow up outbound calls.
Knowledgeable in the processing of transactions and bills in the system: receives, processes, and deposits payments; updates accounts and bills as to their status; and opens new accounts.
Takes credit card payments over the phone for accounts, notices, and new accounts.
Researches and resolves customer issues.
Processes and fills out multiple types of forms.
Writes and receives correspondence via fax, mail, and email.
Negotiates payments and fee reductions up to their established limits.
Performs data entry
Maintains an above average attendance record.
Additional requirements:

Tick to apply
Dutch Bros
United States
Recent Jobs
Follow
Go
Post a Job for Free 790 Jobs Posted Worldwide